Conversion — Jobs

Click Conversion in the Jobs menu to view the status of PDF conversion jobs—both single conversions and those that were done in bulk. You can review jobs by progress at Filters using the By Status checkboxes: Pending (jobs that are in the queue for conversion); In Progress (jobs that are being converted); Completed (jobs that are finalized); Error (jobs that caused an error at some point in the process and were not finalized). By default, each status checkbox is selected. Use the Conversion Type menu to monitor single jobs or bulk jobs. Bulk conversions are created in the Actions menu in the Results page. Single conversions are created in the document using the Convert to PDF button.

Case Administrators will see all conversion jobs on the site. If you are a typical user on the site, you will see your own jobs.

The report displays information about the conversion jobs. The Conversion Job ID is a reference number and is useful for working with Catalyst Support in troubleshooting jobs. The Email, Created By and Date columns provide you with information about the user who created the job and when they requested the conversion. The Current Info provides you with additional details about the job. Error Info provides you with information about why the conversion did not take place. Status shows where the job is in the process.

Buttons available in the Action column may include Delete (trash can) for pending or in progress jobs. The Job State button (clock) displays details of the job state. If your job produced an error, this is a good place to examine what went wrong. If the job failed, click the Resubmit button (right triangle) to re-run an errored job.

You can sort the results by clicking any of the column headings. Use the Refresh button at the top of the report to refresh the page when you are waiting for Pending jobs to finish.